March 6

WORKTypes

WORKTypes By Jean Kummerow, Nancy Barger and Linda Kirby, Warner Business Books: ISBN 0446672173 In ‘WORKTypes’, three Myers-Briggs experts look at common work situations and activities, such as meetings, leadership, time management, team-working, handling change, stress and conflict…and suggest practical strategies to solve the day-to-day problems that arise in any workplace. A common enough approach in popular.

March 6

What we’re reading… The Solutions Focus

90% of your customers love you to bits, but the rest don’t. So, you focus on the remaining 10% to find out where the problem lies and eradicate it. Right? Couldn’t be more wrong, according to Paul Z Jackson and Mark McKergow, authors of The Solutions Focus (Nicholas Brealey Publishing, £16.99 – currently £11.89 on.

March 6

S.U.M.O.: Shut Up, Move On: The Straight-Talking Guide to Creating and Enjoying a Brilliant Life

S.U.M.O.: Shut Up, Move On: The Straight-Talking Guide to Creating and Enjoying a Brilliant Life by By Paul McGee, Capstone Publishing: ISBN 1841126632 There I was knife in mouth attempting to survive the bustling, frenetic, cut-throat world otherwise known as WH Smith Victoria Station in rush-hour, when I caught sight of the words “Shut Up.

March 6

NLP at Work – Third Edition – The Essence of Excellence

NLP at Work – Third Edition – The Essence of Excellence By Sue Knight, Nicholas Brealey Publishing ISBN: 978-1857885293 When I opened my copy of Sue Knight’s new book for the first time I was curious to see how Sue could have improved on previous versions. What else could I learn and how would I.

March 5

What we’re reading…‘Difficult Conversations – How to Discuss What Matters Most’

From those wonderful folks who brought you ‘Getting to YES’… ‘Difficult Conversations’ is another publication coming out of the Harvard Negotiation Project, the inter-university community dedicated to developing the theory and practice of negotiation and dispute resolution. It’s kicked off by Roger Fisher, author of the ultimate ‘how to’ book on negotiation – ‘Getting to.

March 5

Collaborative Advantage: How Organizations Win by Working Together

Collaborative Advantage By Elizabeth Lank, Palgrave Macmillan: ISBN 1403993459 Collaborative working Your plumber does it with aplomb. Your builder has built his business doing it. If you’ve ever admired the tradesman’s ability to tap into a network of skills and expertise to form mutually profitable teams, here’s a guide to both the strategic and practical aspects.