Sales – Business Growth and Development
Whether you are looking for sales, customer service or relationship management training and coaching we will provide you with a solution that enables you to attract and retain more customers and clients.
We work with companies with established sales and service teams and processes to improve their results and also with organisations of professionals and technical experts who are looking to improve how they sell and win business.
Sales Training – Attracting New Customers
We base our sales training programmes and workshops on the concepts of solution, consultative and relationship selling.
Do you have sales people who are new to sales and business development or experienced people who need some advanced selling skills? Whoever your people are, we can design a solution to meet your needs.
Client Relationship Management – Growing Customers
There is more value to your client than the first sale by nurturing them you will increase the level of products and services that they buy from you.
We will work with you to implement the processes and develop the skills of your Client Relationship and Key Account Managers.
Examples of our Sales Training Programmes
- Consultative selling
- Advanced selling skills
- Sales for non-sales people
- Presentation skills
- Turning enquiries into sales
- Selling with NLP
- Influencing and negotiating
- Sales coaching
- Winning business from introducers and referrers
- Handling difficult customers
- Sales through service
- Client relationship management
- Key account management
- Customer-centric selling
- Relationship selling
Outcomes will include:
- Increased sales
- Greater customer and client retention
- Improved customer service feedback scores
- Up-selling and cross-selling
- Improved conversion ratios
- Quicker pipelines
- Relationship rather than transactional sales
- More referrals and recommendations
- More profit!